IT Dept is the web portal to the IT Department

It's just a simple Ticketing system plus a couple of useful pages

But everyone can see what we are doing

And we are still pleased to see you if you care to visit in person

If you want to add or change the Categories, Work Areas, Priorities etc, please contact IT.

As this is a demo system, please logon as 'guest' with password 'guest12345'

To raise Tickets and make Comments you must be registered & logged on

To register: please email IT with your name, an alias, and your Company email

We will register you as a user, assign permissions & send you your password

A Ticket is any IT issue, request, suggestion or bug relating to an application, website, service, report, hardware etc supported by the IT dept. Tickets are assigned to a Category, Application & Status

You may raise Tickets if you have the permissions so to do

Comments are a running log related to each activity

You may make Comments if you have the permissions so to do

Comments are classified by CATEGORY. Some of these are reserved by IT